At least, that's the impression you get if you browse through the comments on the 'community' page of Sam's old auction site which earned him a nice amount of pocket money. Last night TradeMe had their standard website layout up - this morning it has all changed, with adverts way more visible across the site, and several changes in layout.
It's only 9am and there are already 485+ comments on the community noticeboard for the site of which I would estimate 90% + are saying "why change what was already great?" ..or much worse, using language I do not want to replicate here.
Interesting example of how easy it is to disenfranchise your user base by fiddling about with things that they want left well alone thank you very much. That's assuming the comments already made are representative of the 50,000+ people who visit and log into TradeMe at any one point in the day.
Will be interesting to watch as this develops and see if and how TradeMe responds..
I could not agree more Trademe has no respect for its customer base.
ReplyDeleteTrademe Sucks, i don't know anyone who uses trademe for any reason aside from them having almost complete monopoly in NZ.
They have ripped me off personally with excessive fees on auctions and have "lost" funds I credited.
Alternatives I found include- Sella, Ebay and Cash Convertors so at least there are alternatives.